We attach great importance to the protection of your personal data and therefore always process it confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Personal data is any information relating to an identified or identifiable natural person. This includes, for example, your name, your address, your telephone number or your date of birth, but also your IP address or geolocation data that can be used to identify you. It is generally possible to use our website without providing personal data. However, if you wish to make use of special services offered by our company, it may be necessary to process your personal data. You will be informed of this separately below. Apart from the cookies and applications described in detail below, we only collect and store the data that you yourself provide to us by entering it in our input masks or actively interacting with our website in any other way.
If you contact us by email or via the contact form, the (minimum) information you provide will be processed for the purpose of processing the enquiry and for possible follow-up questions or for the fulfilment of pre-contractual rights and obligations. There is no legal or contractual obligation to provide personal data. If you do not provide this data, you will not be able to submit your enquiry and we will not be able to process it.
The technical operation of this website is carried out by a web hosting company, which provides the infrastructure and storage space for this website and the email inboxes on its servers in Austria. The company is responsible for the maintenance, technical support and operation of the site and therefore processes the personal data that we receive from you when you use this website on our behalf. For this reason, a contract for commissioned data processing was concluded with the company in accordance with Art. 28 GDPR. Furthermore, it is our legitimate interest pursuant to Art. 6 para. 1 lit. f of the EU General Data Protection Regulation (GDPR) to ensure that the website is functional and operated securely.
This website processes data in so-called server log files, which your browser automatically transmits to us, for the purpose of monitoring the technical function and increasing the operational security of the web server. This processing is carried out on the basis of our overriding legitimate interest (Art. 6 para. 1 lit. f GDPR) in the technically error-free presentation and optimisation of this website.
This data is only stored temporarily, for a maximum period of 24 hours. The IP addresses are then anonymised.
Unless explicitly stated otherwise in this privacy policy or when collecting your data or individual applications (e.g. cookies), we generally store personal data for a period of three years after our last contact. However, if you so wish, we will also delete your data on request before this period expires, provided that there is no legal obstacle to this. In the event that a contract is initiated or concluded, we will process your personal data after the contract has been fully processed until the expiry of the warranty, limitation and statutory retention periods applicable to us. In the event of legal disputes in which your data is required as evidence, your data will be stored until such disputes have ended.
This website uses cookies. This makes our website more user-friendly and efficient. Cookies are small text files that are stored on your end device with the help of the browser. They do not cause any damage. These data packets control the display and operation of the site on the one hand, and on the other hand they are used to obtain useful information about the use of this website. Some cookies are only stored temporarily and are deleted when the browser is closed. Other cookies (so-called "persistent cookies") are stored for a longer period of time or permanently or until they reach an expiry date or are manually deleted from your browser cache.
When you visit our website, only those cookies that are absolutely necessary for the operation of the website are set. Otherwise, we only process data by setting cookies with your consent.
Depending on their purpose and function, cookies are divided into the following categories
The use of technically necessary cookies is based on a legitimate interest in the technically flawless operation and smooth functionality of our website in accordance with Art. 6 para. 1 lit. f GDPR.
If you visit events or trade fair stands organised by us, photos and videos (including sound recordings) may be taken. These are used to the extent permitted by law in the legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Photos and video recordings are published in particular on this website and in our social media channels as well as in print media for the purpose of public relations/information about our activities. Unless expressly regulated by a separate agreement on the use of photo and video material, the data will be stored for a period of 1 year after the end of the event.
PLANCISE GMBH Kornstraße 7a 4060 Leonding
We use numerous technical and organisational security measures to protect your data against manipulation, loss, destruction and access by third parties. Our security measures are constantly being improved in line with technological developments on the Internet. If you would like more information on the type and scope of the technical and organisational measures we have taken, please do not hesitate to contact us in writing at any time.
To provide our services, we use carefully selected, professional IT service providers, cooperation partners and processors for the storage, administration and processing of personal data who guarantee adequate protection of your data. In accordance with Art. 28 GDPR, commissioned data processing is always carried out on the basis of a commissioned data processing agreement.
In accordance with the General Data Protection Regulation and the Data Protection Act, you are entitled to the following rights and legal remedies as a data subject of our data processing, which you should address in writing to letstalk@plancise.site:
If you take a measure to enforce your rights under the GDPR listed above, we will respond to the requested measure or comply with the request without undue delay, but at the latest within one month of receipt of your request. We will respond to all reasonable requests within the legal framework free of charge and as promptly as possible.
If you are interested in Plancise products and services and contact us or are or become a Plancise customer, we process your personal data (contact details, company affiliation and job position) in accordance with Art. 6 para. 1 lit. b GDPR to fulfil (pre-)contractual obligations. If required by law, we also process your data to fulfil legal obligations. One of these legal obligations could be, for example, the obligation to keep business papers and documents for at least 7 years (see § 132 BAO). After this period has expired and after 3 years since the last contact, we will delete your personal data.
We use the personal data of our business partners, customers and suppliers, e.g. contact persons, their contact details and marketing-relevant information, not only for the purpose of contract processing and within the scope of legal obligations, but also for marketing and customer care purposes. In order to improve our services and provide information and advertising, we analyse the personal data we collect from our customers, cooperation partners and suppliers for statistical and marketing purposes. We also collect personal data from interested parties (e.g. contact persons, their contact details and marketing-relevant information) as part of our acquisition and sales activities. We are always on the lookout (on the Internet, at trade fairs and other events) for potential contractual partners and use a customer relationship management (CRM) system for this purpose. This enables us to address our products and services in a targeted manner. We carry out all of the measures listed here in our legitimate interest for marketing purposes in accordance with Art. 6 para. 1 sentence 1 lit. f EU GDPR in conjunction with recital 47 for a period of three years from the end of a contractual relationship (customers & suppliers) or our first (unsuccessful) contact (interested parties), unless the data subject has given their express consent beyond this. If we do not collect personal data for marketing purposes from the data subject themselves, we will inform the data subject of where we have collected this data when they first contact us.
Customers, business partners and interested parties have the option of registering for a general marketing newsletter. With your consent in accordance with Art. 6 para. 1 lit. a GDPR, we process your personal data (contact details) in order to send you information about Plancise GmbH products, services and events by email. If you no longer wish to receive these communications, you can withdraw your consent at any time. A cancellation only applies to future mailings. Our service provider SendGrid assists with this mailing.